Shipping Policy
This Shipping Policy outlines the official processing, delivery, customs and settlement standards for all orders placed on our website. The purpose of this policy is to provide clear, transparent and consistent shipping rules for all customers, ensuring a predictable and reliable shopping and delivery experience for every global user. All transactions on our website are settled in unified USD currency, and all shipping terms apply to all orders without regional discrimination.
Order Processing Time
All orders will be processed and prepared for shipment after successful payment confirmation. Our standard processing period takes 1 to 3 business days. During the processing period, our team conducts strict product inspection, quality checking and standardized packaging to ensure all items are intact, qualified and well protected before leaving the warehouse. Orders submitted on non-business days will be processed in sequence on the next working day.
Standard Delivery Time
We provide stable global delivery services for all regions. After order processing and shipment completion, the standard delivery time ranges from 6 to 12 business days. Overall delivery progress is affected by conventional international logistics arrangement, local postal efficiency and routine customs clearance procedures. The delivery cycle we provide is a stable average time frame to help customers reasonably estimate order arrival progress.
Customs and Duty Responsibility
We take full responsibility for all tariffs, customs duties and relevant clearance fees generated during international transportation. All cross-border related expenses are undertaken by our side completely. Customers will not face any additional charges, customs payment requests or hidden fees during customs clearance and final delivery. The price displayed on our product page is the only payable cost for customers, with no extra expenditure in the whole shipping process.
Shipping Process Standard
All products are packaged in standardized packaging materials to avoid extrusion, damage, dirt and other problems during long-distance international transportation. We select stable and formal international logistics channels to ensure the safety and traceability of orders in transit. After shipment, customers can track the order status and logistics progress through the official order inquiry channel.
In case of conventional logistics delays caused by objective factors including routine customs inspection, regional logistics peak period and weather factors, we will actively follow up the order progress and ensure the final successful delivery of the package.
Undeliverable and Exception Handling
Customers are required to fill in accurate and complete shipping information when placing orders, including detailed recipient name, contact method and precise delivery address, to avoid delivery failure caused by incorrect information. For delivery exceptions caused by incorrect address, invalid contact information or customer personal reasons, we will actively assist in coordinating solutions according to the actual logistics situation.
Policy Update
We reserve the right to adjust and optimize the shipping service rules according to logistics resource upgrading and business operation needs. All updated policy contents will be displayed on the official website in a timely manner. Continuous use of our website and ordering services means that users fully recognize and accept the latest shipping policy terms.
Contact Us
If you have any questions about order processing status, delivery cycle, customs clearance rules and other shipping related issues, please contact our support team through the Contact Us page on our official website. We will provide timely replies and professional service support.
BEST SELLERS
-70%
Ace Polo
Regular price
$23.40
Sale price
$78.00
